1. What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Diners Club and Shop Pay.

2. How can I track my order?

You’ll receive a tracking link by email once your order ships. You can also track it in your account.

3. How long does shipping take?

Orders arrive in 7–10 business days, depending on your location and local postal service.

4. Do you offer free shipping?

Yes! We offer Free Standard Shipping on all U.S. orders.

5. Do you ship internationally?

We currently ship within the United States only, but plan to offer international shipping soon.

6. Can I change or cancel my order?

You can change or cancel your order within 24 hours of purchase. After shipping, changes aren’t possible.

7. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original packaging.

9. What if I receive a damaged item?

Email support@cukokit.com within 7 days of delivery with photos, and we’ll replace or refund it.

10. How can I contact customer support?

• Store Name: Cukokit 
• Email: support@cukokit.com
• Phone Number: +19014453975
• Address: 913 Brentwood Dr Bldg 913, Etowah, TN 37331, United States
• Contact form: Click here
• Customer Service Opening Hours: Monday to Friday: 8:00 a.m. to 5:00 p.m.
• Response Time:  We will try to respond to your email within 24 hours.

11. Is my information secure?

Yes. We use SSL encryption to keep your personal and payment information safe.

12. Do you offer discounts or promotions?

Yes! Join our newsletter to get updates on sales, offers, and new arrivals.

13. I entered the wrong shipping address — what now?

Contact us ASAP. If your order hasn’t shipped yet, we’ll update the address.